Thursday, October 11, 2018

Friday, September 21, 2018

Wednesday, September 19, 2018

Friday, September 14, 2018

Monday, September 10, 2018

Friday, September 7, 2018

OneDrive Move

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As part of the move to OneDrive, the Weekly Schedule, Daily Stats, and Room Reservation sheets have been moved from Google Drive to OneDrive. The links to them on this blog have been changed to reflect that and there are now bookmarks on Chrome on the floor computers linking to them.

To edit the Daily Stats and Room Reservation sheets, you choose 'Edit Workbook' then 'Edit in Browser'. Editing it in the browser saves automatically. You can also 'Edit in Excel', but be sure to save the file then exit it since leaving it open in Excel and not saving can create file conflicts.

Eventually, this blog will also be moved from Blogger and to Inside HPL.

Friday, August 31, 2018

Wednesday, August 29, 2018

Friday, August 24, 2018

Friday, July 27, 2018

Thursday, July 19, 2018

Tuesday, July 10, 2018

Friday, July 6, 2018

Paper Applications Are Gone and Intern Schedule

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The Intern Schedule link has been added to the blog. It is located under the Library Services dropdown.

As of June 30th, paper applications for library cards are no longer being used. Here is a refresher on how to update online registrations to full library cards. This is also in the Manuals link under Staff Resources. And here is the note about it from the May Manager's Meetings:

Saima Kadir provided a DS update.  The on-line library card registration has continued to be successful.  As of June 30th, HPL will stop using paper applications for this process.  There is an FAQ on the training portal that Saima keeps updated.  Managers need to designate one computer as the library card registration kiosk.  When doing outreaches, staff can use Mobile Circ, hotspots or tablets to register customers for library cards.  If additional equipment is needed, contact Laurie or Liz so arrangements can be made with Digital Strategies to provide it.  Mobile Circ can do youth cards at outreaches if a parent or guardian is present.

 Saima pointed out that there are still problems with the system when the address doesn’t match with the database or the customer’s name has changed.  She recommends attempting to register the customer twice and if that doesn’t work, staff can go to the service desk and create a user record in Workflows, ask the customer to agree to the Library Card agreement, then place notes in their record that they agreed to it.

 Also, staff can verify a previous address for the customer and then verify their new address with a valid ID and then change the address in Workflows.  For customers who do not have email accounts to use in the registration, Saima suggests steering them to www.mail.com to create one.

 The online process does not do youth card registration remotely.  This can only be done in-house and in-person.  Customers can also register online if they are out of state or international.  Fees will apply.  Computer use only cards will be phased out when the Envisionware installations are complete.

Thursday, June 28, 2018

Wednesday, May 30, 2018

Friday, May 11, 2018

Friday, March 30, 2018

Friday, March 16, 2018

Monday, March 5, 2018

Friday, March 2, 2018

Thursday, February 22, 2018

Thursday, February 8, 2018

Friday, February 2, 2018

Online MY Link Library Card Registration

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Updating Online Registrations to Full Access Library Cards

Here is a video that walks you through validating and updating online registration library cards to full MY Link Cards. 

MY Link Online Library Card | Staff FAQ
houstonlibrary.org Library Card Registration Link

Other Useful Videos
Example of the Registration Process through houstonlibrary.org


Thursday, February 1, 2018

Edward Loche Recognition

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Derrick Spearman, Edward Loche, and Kelly Patton

Derrick Spearman and Kelly Patton presenting Edward Loche with a plaque in recognition of his help in donating a casket to our haunted house in October!

Thursday, January 25, 2018

Wednesday, January 24, 2018

Monday, January 8, 2018

Carneige Blog Has Been Updated

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The appearance of the blog has been updated to look cleaner, layout has changed, and a few links have been moved around for easier access.

If you have any questions or issues, notify me or send me an email.

Charneice Gayle
Library Service Specialist