Tuesday, January 3, 2017

HPL Docs in Other Languages

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On the intranet, on the page for International Services, there are links to HPL documents in Arabic, Chinese, Spanish, Urdu, and Vietnamese. So you can get the library rules, library card information sheet, and the "10 Cool Things You Didn't Know About Your Library" flyer for our international customers. You can find that page here.

Saturday, December 31, 2016

Wednesday, December 21, 2016

Tuesday, December 20, 2016

Tuesday, December 13, 2016

Article: How to help someone use a computer

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The tech instructors blog recently posted an article with helpful tips for teaching someone how to use computers:

Nobody is born knowing this stuff.
You've forgotten what it's like to be a beginner.
If it's not obvious to them, it's not obvious.
A computer is a means to an end. The person you're helping probably cares mostly about the end. This is reasonable.

Of course, some of this can be applied to teaching people other things as well. The rest of the article can be read here.